ERP Software as a Service

Service companies vary a lot in what they offer to customers and how big they are. When it comes to their IT, the systems they use to interact with customers are usually customized to fit their specific services. These systems are often provided by specialized companies. But the systems they use for things like finance, HR, sales, and managing inventory are  standard. Many different ERP systems, made by various companies, can handle these tasks well. So, the challenge for service companies is to find the right balance between specialized systems for their front-office work and more standard systems for their back-office work. 

What are the Available Options? 

It is common now for ERP systems to be offered as a "Software as a Service" (SAAS). This means you pay a monthly subscription fee instead of buying a license upfront. For new service companies looking to grow fast, it's smart to think carefully about how they divide their front-office and back-office work in their ERP software. Using an ERP system for the back office can be cost-effective and easily adaptable as the company grows. Plus, it can work well with specialized front-office systems, giving the company more functionality overall. 

Who Needs ERP Software as a Service? 

People-focused organizations have unique needs when it comes to choosing an ERP system, all aimed at providing top-notch service to their clients. They need features that help them use resources efficiently, manage projects effectively, and handle time and expenses well. 

Unlike companies that make and sell products, service industries are all about projects. Traditional ERP systems were mainly made for product-based companies, so service-focused organizations have to customize them to fit their needs. This means they often have to spread project information across different parts of the system. 

For service-based businesses, ERP systems need to be project-focused and flexible. They should allow for customization to meet the specific needs of each project, helping the organization stand out from the competition.